Thursday, August 13, 2009

Tale of a coffee shop

Ever since I have come to vizag, I have not really enjoyed any of the outdoor visits so far. I have been madly craving for paani-puri (spicy n slightly sweet); bhalla-papri, kulche chole, kadi chawal, dahi-bhalla, aaloo tikki, aaloo, gobhi, pyaaz, chane ki daal k pranthas...to name a few. At times I feel like opening a food restaurant that would provide all these delicacies to people like me.

One evening, me and my husband decided to go for a cup of coffee at a popular coffee shop that has its franchisee all across India and abroad. It has always been our favourite coffee joint and we had often dated each other there before marriage in Delhi. So here I am narrating a small incident at that coffee shop.

Place: Coffee shop, visakhapatnam;

As we entered, there were countable people sitting as against the fully packed shop that we would witness in Delhi/Mumbai. In a way it was good as we thought we would be very dilligently attended. But here comes the Murphy's Law. A lady after about 10 mins came and stood before us waiting for the order to be placed.

Our order:
Mochachillo-1;
Cafe Frappe-1;
Spinach and Corn Sandwich (assuming it would be grilled one)-1

Now we waited and waited for the order to come. After several minutes, it was placed at our table. But we realized that 'Mochachillo' had not be given. We assumed that the lady might get it in the next round. Further, the sandwich was not grilled. I asked her if they dont give a grilled sandwich. She just nodded her head of which I could draw no meaning and then she flew to serve another table. Now, since 'Mochachillo' was for me, and I had to wait, so had to my husband. And in that process, I finished half his 'Cafe Frappe'. So much so time passed over, that we lost our patience to wait and called that lady. We asked her as to how much more time it will take for my order. She very calmly replied "I told u sir that 'Mochachillo' is not available at the time when I brought your order at the table.....

Now me and my husband looked at each other in surprise with our eyes speaking "Ye kab hua, ya kab bola; hume kyu nhi sunayi diya"...I felt like shouting at that lady but realized its of no use. Now the point I want to make out of this whole episode is that- Had it been a metropolitan like Delhi, Mumbai etc, then how the whole episode would have looked like:

Order: Same

We would still have to wait due to the heavy rush . And upon receiving the 'un-grilled sandwich' , would have enquired why its not grilled and the steward would have promptly asked: "Sir you want a grilled sandwich? I will just get it for you". And the additional cost of 'grilling it in oven' would have been quietly added to the bill.That is just so smart of them.

Further, upon the unavailability of "Mochahillo', the guy would have given us plenty of 'Mocachilo alternatives' and we would have obviously gone for another cold coffee variant rather than sitting and speculating, as we did in that coffee shop.

The coffee shop remains the same, but the way services are delivered are absolutely different. My only piece of advice to that coffee shop people is: Get smarter and never say NO to a customer. After all 'he' only caters for your Bread and Butter.

Monday, August 10, 2009

Once Again

Finally I am back into blogging after a long pause. I dont really have much to talk or write .As it is, the most boring thing in the world is to type. Only if someone could do it for me, my blog account would be in a different shape altogether.

Without giving any melodramatic background, all I want to say is that yessss its again time to pack bags and go from my current place in vizag to.......Any guesses? to another place in vizag only.Haha. Vo isliye because we have finally got naval accomodation. Place is sufi, no doubts but far away from the city. And I know, given my nature, I am going to get bored there too.

Anyways, I dont have much time to waste, I better get back to packing all my stuff once again.

By the way, considering this shifting, re-shifting, re-re shifting becoming more of a routine activity, I am sure to turn into an efficient 'packer and mover'. So if at all anyone needs any favour from me on this aspect, I AM THE ONE.

And BTW, these suggestions are not free fund ki, favors come at a cost.HUH!